All Medicare beneficiaries may also file a complaint or grievance with the Medicare Beneficiary Ombudsman. Call (800) 633-4227 or visit the webpage at Centers for Medicare & Medicaid Ombudsman Center.
Complaint Hotline: 1-800-458-9858 option 5
Email: hfc.complaints@hhs.texas.gov
Fax: 833-709-5735
Mailing address:
Health and Human Services Commission
Complaint and Incident Intake
Mail Code E-249
P.O. Box 149030
Austin, Texas 78714-9030